Privacy Policy

Last updated: 22/01/2026

1. Introduction

Welcome to EBAIA Limited. We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly.

2. Information We Collect

We may collect the following information:

Contact Information: Name, business name, email address, and phone number.

Advertising Account Access: Information required to manage advertising campaigns on platforms like Meta (Facebook and Instagram).

Business Information: Details about your business, including industry and relevant analytics.

3. How We Use Your Information

Your data is used to:

Deliver and optimise advertising campaigns.

Communicate with you regarding your campaigns and performance.

Improve our services and provide better experiences.

4. Legal Basis for Processing

We process your data under the following lawful bases:

Performance of a contract: To provide the services you’ve requested.

Legitimate interests: For improving our services and maintaining client relationships.

Legal obligations: Where required by law.

5. Data Sharing

We only share your data with:

Advertising platforms (e.g., Meta) as required for campaign management.

Essential service providers who help us deliver our services.

We do not sell or rent your data to third parties.

6. Data Retention

We retain data only for as long as necessary to provide our services.

Temporary data is deleted within 7 days.

Data may be retained longer if required by law.

7. Data Security

We implement appropriate security measures to protect your data from unauthorised access or disclosure.

8. Your Rights

Under UK data protection laws, you have the right to:

Access your data

Request correction or deletion

Object to processing

Request data portability

You can make these requests by contacting us at the email provided below.

9. Cookies

Our website may use cookies to enhance user experience and for analytics. You can control cookies through your browser settings.

10. Changes to This Policy

We may update this policy periodically. The latest version will always be available on our website.

11. Contact Information

For any privacy-related enquiries, please contact us at:
📧 [email protected]